Privacy Policy
Privacy Policy
Last updated: August 2026 • Strict compliance with European GDPR standards. Learn how GuestPortal protects guest personal information, ID biometric verification data, and payments.
No app. No account. Just a seamless experience for guests and complete control for property managers.
100%GDPR Compliant
0Third-party data resale
EUFrankfurt & Dublin Hosted

DATA PRIVACY PRINCIPLES
Enterprise-grade protection for operators and guests
Enterprise-grade protection for operators and guests
We treat guest privacy with absolute seriousness. Guest biometric data and IDs are encrypted and never monetized.
Data Controller Role
End-to-End Encryption
Strict Access Logs
Automated Data Erasure
Zero Advertising Tracking
Unsecured guest document storage violates GDPR Article 32.
Operators face severe liability when handling raw credit card data without PCI-DSS compliance.
Early access reduces your control.
Once access is shared, it's difficult to prevent unauthorized entry. Missing requirements create unnecessary risk, disputes, and operational issues.
PRIVACY FAQS
Common questions on data protection and GDPR
Common questions on data protection and GDPR
Key information on data residency, access rights, and sub-processors.
Where is guest data stored?
Can guests request data deletion?
Start with Core. Add Pro when you're ready.
Contact our legal and compliance team for enterprise security questionnaires and DPA agreements.
Data Processing Agreements (DPA)
ISO 27001 Certified Infrastructure
24/7 Security Monitoring
