GUESTPORTAL
Digital Check-in

15-step check-in.
Nothing gets skipped.

Verify identities, collect deposits, enforce house rules, and release access only after every required step has been completed.

No app. No account. Just a seamless experience for guests and complete control for property managers.
73%Pre-arrival completion
18 minSaved per check-in
67%Fewer disputes
GuestPortal Digital Check-in Hero Showcase
WHY THIS MATTERS

Incomplete check-ins create
unnecessary risk.

Guests arrive without verified identity, accepted house rules, or completed deposits. Manual follow-ups slow your team, while incomplete check-ins leave important steps unfinished.

Email guest
Request documents
Send reminders
Collect deposit manually
Release access
Resolve issues after arrival
No consistent verification process
Missing or incomplete documents
House rules left unaccepted
Deposits skipped or delayed
Access released too early
No visibility into guest progress

Early access reduces your control.

Once access is shared, it's difficult to prevent unauthorized entry. Missing requirements create unnecessary risk, disputes, and operational issues.

THE SOLUTION

Complete every check-in
before guests arrive.

GuestPortal guides guests through a secure 15-step check-in. Every required step is completed before access is released.

Reservation imported
Guest receives secure link
Identity & documents
House rules accepted
Deposit or waiver
Enhancement selected
Access release
Enjoy stay
HOW IT WORKS

One secure journey from
booking to arrival.

1

Reservation Synced

Bookings import automatically from your PMS.

2

Guest Starts

Guests open a secure link, no app required.

3

Complete Check-in

Identity, documents, rules, and payments are completed.

4

Resume Anytime

Progress is saved across every device.

5

Access Released

Access unlocks only after every check passes.

One secure journey from booking to arrival - GuestPortal
KEY CAPABILITIES

Everything you need for secure
digital check-in

15-Step Check-in

Guide guests through every required step.

No Guest Account

Secure access with a booking reference.

Rules-Driven Flow

Different journeys for every property or channel.

Live Progress

Track every guest in real time.

Required Steps

Guests can’t skip important actions.

Works Everywhere

Compatible with any browser or device.

REAL IMPACT FOR YOUR BUSINESS

Better arrivals for guests.
Better operations for your team

73%Pre-arrival completion
18 minSaved per check-in
67%Fewer guest disputes
100%Check-in visibility
RELATED FEATURES

Build a complete guest journey

Digital Check-In works seamlessly with other GuestPortal features to automate every stage of the guest experience.

Guest Verification

Learn more →

Deposit & Damage Waiver

Learn more →

Conditional Access Release

Learn more →
FAQ'S

Frequently Asked Questions

Got questions? We've got you covered, here are some quick answers to help you get the most out of GuestPortal.

Do guests need to install an app?

Can different properties have different check-in flows?

What happens if a guest doesn't finish check-in?

Start with Core. Add Pro when you're ready.

Verify every guest before arrival with one secure, rules-driven check-in.

No setup fee
EU-hosted
GDPR compliant by design
GuestPortal Admin Dashboard