GUESTPORTAL
Rules Engine

One engine.
Every decision.

Power guest journeys, pricing, approvals, eligibility, and access from one configurable rules engine built for every property.

Payments go straight to your own Stripe account. You set the prices and keep the guest relationship.
20+Conditional variables
6Configuration scope levels
100%Rules tested before deployment
GuestPortal Rules Engine Showcase
WHY THIS MATTERS

One workflow doesn't fit every booking.

Different properties, booking channels, and guest types all require different rules. Managing them manually becomes difficult as your portfolio grows.

Review booking
Apply rules manually
Handle exceptions
Repeat Again
Manual booking decisions
Inconsistent guest journeys
Repeated configuration
Difficult to scale
No testing before launch
No visibility into rule performance

Manual decisions slow your business.

Applying rules one booking at a time creates inconsistency, increases workload, and makes it harder to scale your operations.

THE SOLUTION

One rules engine powers every journey.

Configure your rules once and let GuestPortal automate guest journeys, pricing, approvals, and access across every property.

Reservation imported
Rules evaluated
Check-in flow generated
Eligible enhancements
Dynamic pricing applied
Approval logic
Access conditions
Guest journey completed
HOW IT WORKS

Configure once. Apply everywhere.

1

Set Conditions

Choose when a rule should apply.

2

Define Outcomes

Configure prices, approvals, and steps.

3

Choose Scope

Apply rules across your portfolio.

4

Test Changes

Preview rules before publishing.

5

Go Live

Automation runs every reservation.

Configure once. Apply everywhere. - Rules Engine
KEY CAPABILITIES

Everything you need to grow ancillary revenue

Flexible Conditions

Build rules using 20+ variables.

Multi-Level Scope

Apply rules across six levels.

Safe Testing

Preview every rule before launch.

Channel-Specific Flows

Customize journeys by booking source.

Dynamic Decisions

Control pricing and approvals.

One Automatic Engine

Power every guest journey.

REAL IMPACT FOR YOUR BUSINESS

Better automation. Better consistency.

20+Rule conditions
6Scope levels
0Manual rule changes
Every BookingAutomated decisions
RELATED FEATURES

One Rules Engine powering the entire platform

The Rules Engine is the intelligence behind GuestPortal. It connects every feature to create personalized, automated guest experiences.

Digital Check-In

Learn more →

Enhancement Engine

Learn more →

Dynamic Pricing

Learn more →
FAQ'S

Frequently Asked Questions

Got questions? We’ve got you covered, here are some quick answers to help you get the most out of GuestPortal.

Can I test rules before publishing?

Yes. Preview every rule against real reservation data before making it live.

Can different properties use different rules?

Yes. Rules can be configured at partner, property, group, or unit level.

What happens if multiple rules match?

GuestPortal automatically applies the most specific matching rule.

GUESTPORTAL
AI suggests, you decide • GDPR-compliant • EU-hosted

Start with Core. Add Pro when you're ready.

Build your rules once and let GuestPortal handle the rest.

No setup fee
EU-hosted
GDPR compliant by design
GuestPortal Admin Dashboard