Collect and verify identities
before arrival.
Collect and verify identities
before arrival.
Capture verified identities and documents during check-in with structured records that are validated, compliance-ready, and exportable.
Collecting IDs isn't the
same as verifying guests.
Collecting IDs isn't the
same as verifying guests.
Photos shared over email or messaging apps are difficult to track, easy to miss, and rarely stored in one place. When guest information is needed, you're left searching through conversations.
Missing guest data creates unnecessary risk.
Manual verification slows every check-in, increases administrative work, and makes compliance reporting harder when information is incomplete.
Make verification part of
every check-in.
Make verification part of
every check-in.
GuestPortal collects guest identity and documents during check-in, so every completed reservation includes verified, structured guest information.
Verify guests before
they arrive.
Verify guests before
they arrive.
Start Verification
Guests reach the verification step.
Enter Details
Required guest information is completed.
Upload Documents
Guests securely upload their documents.
Verify Information
Every required field is completed.
Store Records
Information is securely stored and ready to export.
Everything you need to verify
guests confidently
Everything you need to verify
guests confidently
Identity Capture
Collect guest details in one place.
Secure Document Upload
Upload required documents securely.
Rules-Driven Requirements
Set different requirements for every property or channel.
Compliance-Ready Records
Store structured data for reporting.
Timestamped History
Track every submission automatically.
Required Verification
Guests can’t continue until complete.
Better guest records.
Better operational control.
Better guest records.
Better operational control.
Verification is just the beginning
Verification is just the beginning
Guest Verification works seamlessly with the rest of GuestPortal to automate secure arrivals from start to finish.
Frequently Asked Questions
Frequently Asked Questions
Got questions? We've got you covered, here are some quick answers to help you get the most out of GuestPortal.
Can I require different documents for different properties?
Yes. Verification requirements can be configured by property, booking channel, or guest type.
Is guest data ready for authority reporting?
Yes. Guest information is stored in a structured format and can be exported when needed.
What happens if a guest doesn't upload their documents?
Verification remains incomplete until every required document is provided.
Start with Core. Add Pro when you're ready.
Verify every guest during check-in and keep every record ready when you need it.
