Run multi-property operations with frictionless precision.
Unified inbox with live PMS context. Granular scope and role-based permissions. Approval queues for high-risk actions. Performance analytics per property and channel.
Command Center for Scaling Portfolios
Stop jumping between five browser tabs. Centralize reservations, guest verification audits, messages, and smart lock status in one unified operations engine.
Scope & Permission Control
Define custom access policies for front-desk, housekeepers, maintenance, and external property owners. Ensure team members only view their assigned portfolio.
Two-Way PMS Integration
Instant bi-directional webhook sync with Hostaway, Guesty, Apaleo, Mews, Beds24, Cloudbeds, and 20+ other leading PMS platforms.
Unified Messaging Desk
Manage guest communications across Airbnb, Booking.com, WhatsApp, SMS, and Email in a single stream with SLA response tracking.
Live Context HUD Panel
Instant visibility into guest identity verification status, security deposit receipts, door lock PIN history, and flight arrival times.
Real-Time Revenue Analytics
Track check-in completion velocity, ancillary upsell revenue, waiver conversion rates, and staff resolution times across all properties.
Partner Payments & Direct Payouts
Connect individual Stripe accounts per property owner or sub-brand. Handle multi-entity merchant payouts with automated accounting.
How operators run 100+ properties with lean teams.
Frequently Asked Questions
How GuestPortal fits into your existing property tech stack.
Can we connect multiple PMS systems to the same GuestPortal organization?
Can cleaning staff view guest private contact details or IDs?
What happens if our PMS goes offline temporarily?
Is GuestPortal hosted in the European Union?
Start with Core. Add Pro when you're ready.
Automate check-in and messaging from day one. Add enhancements when it makes sense. Your rules. Your revenue.
