Every channel.
One conversation.
Every channel.
One conversation.
Manage guest conversations with reservations, payments, check-in progress, and enhancements available beside every message.
Guest conversations shouldn't be scattered.
Guest conversations shouldn't be scattered.
Switching between booking channels, your PMS, and payment tools slows every response and makes simple conversations take longer than they should.
Every tab switch slows your team.
Searching for information across multiple systems wastes time, delays responses, and creates an inconsistent guest experience.
Every conversation in one place.
Every conversation in one place.
GuestPortal brings guest messages into one inbox with reservation, check-in, payment, and enhancement details alongside every conversation.
Everything you need, without switching tabs.
Everything you need, without switching tabs.
Receive Messages
View every conversation in one inbox.
Load Context
Reservation details appear automatically.
Reply Faster
Write replies with AI or manually.
Take Action
Approve requests or send payments.
Stay Synced
Replies are sent through the original channel.
Everything your team needs beside every conversation
Everything your team needs beside every conversation
Unified Inbox
Manage every conversation together.
Built-In Context
See guest details beside every message.
In-Thread Actions
Approve requests without leaving the conversation.
Channel Routing
Reply through the original platform.
Team Visibility
Show conversations by assigned scope.
AI Assistance
Draft replies with full context.
Better conversations. Faster resolutions.
Better conversations. Faster resolutions.
One inbox connected to the entire platform
One inbox connected to the entire platform
Unified Inbox works seamlessly with GuestPortal's AI Copilot and operational tools, allowing your team to communicate, approve, and manage reservations from one place.
Frequently Asked Questions
Frequently Asked Questions
Got questions? We’ve got you covered, here are some quick answers to help you get the most out of GuestPortal.
Which channels are supported?
Booking.com, Airbnb, direct bookings, and email.
Can my team see every conversation?
No. Visibility is controlled by your assigned scope and permissions.
Can I approve requests without leaving the inbox?
Yes. Approve requests and manage guest actions directly from the conversation.
Start with Core. Add Pro when you're ready.
Every channel, every conversation, and every action in one place.
